Shipping policy

United States:

Do you offer free shipping?

We don't offer free shipping in the US and the cost will automatically be added upon checkout.

Where do you ship?

All our orders are shipped from our warehouse in Spain and from our US online store https://us.jimmylion.com we currently ship to the US. For other countries visit Jimmy Lion's international online stores.

When can I expect my order?

  • Express Shipping in 1-2 working days.
  • Standar Shipping in 4-7 working days.

How can I track my order?

You can track your order through the link provided in your shipping confirmation email. You can also sign into your account on www.jimmylion.com using the email address and password you used during checkout. Your info is all there!

 

United Kingdom:

Do you offer free shipping?

We offer free shipping in the UK on orders over £60 with Standard Shipping. The cost will automatically be discounted upon checkout.

Please note the free shipping only applies to orders that are over this value after all discounts have been applied. Remember this when applying a discount coupon because if you do and the new total is lower than £60, shipping costs will be applied.

Where do you ship?

All our orders are shipped from our warehouse in Spain and from our UK online store https://uk.jimmylion.com we only ship to the UK. For other countries visit JIMMY LION's international online stores.

When can I expect my order?

Within 3-6 working days. Orders received by 10:55 am will be dispatched on the same day. Please notice that the shipping companies do not deliver during the weekends and that transit time for shipments to remote areas may be longer. We also inform you that according to your country's customs policies, customs duties may be added and collected before you are able to receive your shipment.

How can I track my order?

You can track your order through the link provided in your shipping confirmation email. You can also sign into your account on www.jimmylion.com using the email address and password you used during checkout. Your info is all there!

 

Rest of Europe:

Do you offer free shipping?

We offer free shipping and the cost will automatically be discounted upon checkout.

  • Standard Shipping - Orders over 40€ to the following country: Spain.
  • Standard Shipping - Orders over 60€ to the following countries: France, Germany, Italy, Austria, Belgium, Bulgaria, Cyprus, Croatia, Czechia, Denmark, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Switzerland and Turkey.

Where do you ship?

From our EU online store we currently ship to Austria, Belgium, Bulgaria, Cyprus, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Spain, Romania, Switzerland and Turkey.

When can I expect my order?

Orders received by 11:55am will be shipped on the same day. Please notice that the shipping companies do not deliver during the weekends and that transit time for shipments to remote areas may be longer. We also inform you that according to your country's customs policies, customs duties may be added and collected before you are able to receive your shipment.

 

COUNTRY STANDARD SHIPPING EXPRESS SHIPPING
France 1 - 3 working days -
Germany 1 - 3 working days -
Italy 1 - 3 working days -
Spain 1 - 2 working days -
Austria 3 - 6 working days 1 working day
Belgium 3 - 6 working days 1 working day
Bulgaria 3 - 6 working days 1 working day
Cyprus 3 - 6 working days 2 working days
Croatia 3 - 6 working days 1 working day
Czechia 3 - 6 working days 1 working day
Denmark 3 - 6 working days 1 working day
Estonia 3 - 6 working days 1 working day
Finland 3 - 6 working days 1 working day
Greece 3 - 6 working days 1 working day
Hungary 3 - 6 working days 1 working day
Ireland 3 - 6 working days 1 working day
Latvia 3 - 6 working days 1 working day
Lithuania 3 - 6 working days 1 working day
Luxembourg 3 - 6 working days 1 working day
Malta 3 - 6 working days 2 working days
Netherlands 3 - 4 working days 1 working day
Norway 3 - 6 working days 1 working day
Poland 3 - 6 working days 1 working day
Portugal 4 working days 1 working day
Romania 3 - 6 working days 2 working days
Switzerland 3 - 6 working days 1 working day
Turkey 3 - 6 working days 1 working day

 

How can I track my order?

You can track your order through the link provided in your shipping confirmation email. You can also sign into your account on www.jimmylion.com using the email address and password you used during checkout. Your info is all there!

 

Rest of the World:

Do you offer free shipping?

We offer free shipping on all orders over 60$ (Standard Shipping) and the cost will automatically be discounted upon checkout.


Where do you ship?

From our Rest of the World online store we currently ship to Brazil, Canada, China, Hong Kong SAR China, Indonesia, Japan, South Korea, Lebanon, Malaysia, New Zeland, Philippines, Russia, Singapore, Thailand, Taiwan and South Africa.


When can I expect my order?

Orders received by 11:55am will be shipped on the same day.
Please notice that the shipping companies do not deliver during the weekends and that transit time for shipments to remote areas may be longer.


COUNTRY STANDARD SHIPPING EXPRESS SHIPPING
Brazil 6 - 12 working days 3 working days
Canada 5 - 9 working days 2 working days
Hong Kong SAR China 6 - 12 working days 2 working days
Indonesia 6 - 12 working days 3 working days
Japan 6 - 12 working days 2 working days
South Korea 6 - 12 working days 2 working days
Lebanon 6 - 12 working days 3 working days
Malaysia 6 - 12 working days 2 working days
New Zeland 6 - 12 working days 3 working days
Philippines 6 - 12 working days 3 working days
Russia 6 - 12 working days 2 working days
Singapore 6 - 12 working days 2 working days
Thailand 6 - 12 working days 3 working days
Taiwan 6 - 12 working days 2 working days


Will I have to pay additional charges to receive my shipment?

According to your country's customs policies, customs duties may be added and collected before you are able to receive your shipment.

How can I track my order?

You can track your order through the link provided in your shipping confirmation email. You can also sign into your account on www.jimmylion.com using the email address and password you used during checkout. Your info is all there!